1. Press and hold the power button till the indicator lights up. If the headband is ready to pair, the indicator flashes rapidly. If the headband is already paired, you will see a steady blue light.
  2. If there is no light, please charge the headband for more than 10 minutes and try again.
  3. If you have an Android phone, please allow the app to have the location permission before connecting.
  4. Make sure the headband is near your phone.
  5. Other Bluetooth devices may interfere with the handband when it is connecting with the app. Please keep them far away.
  6. Make sure Bluetooth is turned on. If it's on, turn it off and on.
  7. Try to connect the headband again. If it doesn't work as well, please restart your phone.
  8. If you've tried all tips mentioned above and the headband still doesn't work, please feel free to contact within the app or send emails to [email protected]. Our support team is always on standby.